Where you shop does matter
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Where you shop DOES make a difference!
We always want to make sure you have the best possible price, every single day, on every single item. This means that every day we take the time to shop our competitors and price compare. What I found incredible today was something I wanted to share with you, and it isn't about price.... it is about Quality
First, the food world is a very small place overall. There are a few handfuls of importers who bring in the majority of the products you see. We're talking dozens here, not hundreds. So every single retailer starts with the same source for identical products. So you would think that all you need to do is price compare and you'll be fine. WRONG!
I saw a review over on a competitor's website, and the customer gave ZERO out of 5 stars for a product, calling it "awful, rancid, had to spit it out" and further went on to affirm "I know my food, am a connoisseur of olive oils, and this was terrible". I carry this olive oil, I use it myself weekly. So I go through, in my own kitchen, a bottle every 4-6 weeks. I have NEVER had such an experience with any bottle from this importer. It is one of the freshest, most vibrant, gorgeous olive oils on the market today. So what is going on?
SIMPLE in my mind. This connoisseur went to an incredibly well known online retailer more famous for selling books than food. And I would guess they treat books, food, lawn furniture and everything else all the same: warm warehouses, large pallets sitting around for weeks, months, multiple months, waiting to be purchased. FOOD should be CARED FOR. Olive oils don't like heat, don't like light, do not like being "old" and should be consumed within a year of harvest/bottling.
In short, it does not surprise me that the review of this fabulous olive oil at that other site was negative. I'm guessing that bottle sat and sat, was exposed to heat and light and was the better part of a year old before it ever got to the consumer. I saw other products that were "sold by" and listed another 3rd party vendor. REALLY? How many hands should your purchase pass through, how many chances for someone to put your box on a hot loading dock, to let it sit around for a while, should you really tolerate? This is what you want to cook with, feed yourself, your family and your friends. You put it into your body!! Don't you deserve the best kept, freshest, tastiest product you can get your hands on?
Unfortunately, this is not limited to just online stores either. I have bought from a very famous brick and mortar store here in my own city and have had many oxidized, rancid oils from nut oils to extra virgin olive oils. I have no idea how long they sat in the stockroom, or on the shelf, but certainly they were exposed to some very very bad conditions like heat and light.
Here at Gourmet-Delights.com we order in small quantities, enough to sell through in 2-4 weeks, and then we reorder. Things do not sit around, they are not exposed to heat or light. We care for our products, respect the need, the desire, to have every item arrive in your hands in the FRESHEST possible condition.
It DOES matter where you buy, not only because you want to get the best possible price, but because you DESERVE the best, freshest, tastiest product when it shows up on your doorstep. We promise to only sell the freshest, well kept, food products we can find, and back that up with a "no questions asked" guarantee for a 100% refund, or immediate replacement, if a product does not meet and exceed your expectations.
As Julia Child reminds us time and again, fresh, high quality ingredients make all the difference!